PRIVACY POLICY
This document is owned by Tradies Software Pty Ltd on behalf of its own and its group of companies, which are licensed to use the i4T Global suite of software platforms.
The companies are:
i4T Oceania Pty Ltd is based in Australia (AU)
i4T Sarl is based in Switzerland (CH)
i4T LLC is based in the United States of America (USA)
The i4T Global suite of software platforms publicly known as but not limited to
are:
i4T Maintenance
i4T Business
i4Tradies
1. We respect your privacy
(a) i4T Global respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
(b) “Personal information” is the information we hold which is identifiable as being about you.
2. Collection of personal information
(a) i4T Global will, from time to time, receive and store the personal information you enter onto our website, provided to us directly or given to us in other forms.
(b) You may provide basic information such as your name, phone number, residential address, house details, and email address to enable us to send you information, provide updates and process your product or service order.
(c) We may collect and receive additional information at other times, including but not limited to, geographical location data, photographs, and fingerprints. Further, we may collect information when you provide feedback and when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
(d) Additionally, we may also collect any other information you provide while interacting with us.
3. How we collect your personal information
(a) Tradies Software Pty Ltd trading as i4T Global collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
4. Use of your personal information
(a) i4T Global may use personal information collected from you to provide you with information, updates, and our services. We may also make you aware of new and additional products, services, and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
(b) i4T Global may contact you by a variety of measures including, but not limited to telephone, email, SMS, or mail.
5. Disclosure of your personal information
(a) We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors in so far as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
(b) We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, or warrant, in the course of a legal proceeding or response to a law enforcement agency request.
(c) We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of i4T Global, www.i4TGlobal.com, its customers, or third parties.
(d) Information that we collect may from time to time be stored, processed in, or transferred between parties located in countries outside of Australia. These may include but are not limited to our partners globally.
(e) If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
(f) By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. When we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
6. Security of your personal information
(a) i4T Global is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorized access, modification, and disclosure.
(b) The transmission and exchange of information are carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorized disclosures of information, we cannot assure you that the personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
7. Access to your personal information
(a) You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at Hello@i4TGlobal.com.
(b) We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
8. Information about children and minors
Our services and websites are not intended for children or minors under applicable laws and we do not knowingly collect or disclose any personal information from children and minors without the explicit prior consent of a parent or a guardian.
If you are a parent or a guardian and wish to review, delete, request to restrict collection or processing, or have any other questions, you may contact us at Hello@i4TGlobal.com
9. Data Retention
We will retain your personal information as long as it is necessary to provide our services, for purposes we have listed in this policy and to maintain records of your transactions with us for financial reporting.
Further, we will also retain your personal information as necessary to comply with legal obligations, dispute resolution, and contractual obligations.
10. Complaints about privacy
(a) If you have any complaints about our privacy practices, please feel free to send in details of your complaints to Level 22, 120 Spencer Street, Melbourne, Victoria, 3000. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
11. Changes to Privacy Policy
(a) Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.
12. Website
(a) When you visit our website (www.i4TGlobal.com) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyze how people use our site, such that we can improve our service.
(b) Third-party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that i4T Global is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each website that collects personally identifiable information.
