Video Resources
Videos on how i4T Global has emerged as a growing platform to simplify
Field Service Management and how the industry benefits from it.
Sachi Wickramage goes live on KalkineTV to elaborate how to Protect & Enhance value of your Property Assets with i4T Global – FSM Product Ecosystem
Sachi Wickramage addressed the WSA Global Congress 2023 in Puebla, Mexico, highlighting the time critical topic of “Digital Divide – Futurise Accessibility Gaps.“
Sachi Wickramage joins David Mintz from Kerfuffle UK on their Supplier Spotlight segment where David interviews Sachi on i4T Globals new entrance to the UK market
Not sure if the COVID-19 lockdown period is the best time to hire a
Field Service Technician? Why not?
If you are looking for a certified and trusted Field Service Supplier during COVID-19 and recovery period, send an SMS to 0448 422 422 and get your Emergency Service Request attended right away.
How i4Tradies is helping MJ Electrical get more customers & services effectively and efficiently
Find Local Tradies via SMS 0448 422 422 - A Video Testimonial from Executive BNB Marcel Caldow
Amid COVID-19, we have launched an Emergency Response Centre in May 2020 as an add-on module to i4Tradies. Now anyone can find a local and trusted tradesperson (Tradie) near them in Australia.
i4Tradies - Australian Tradies - Find Out How To Get More Leads for Your Trades Company during COVID-19 Recovery
If your business is suffering due to COVID-19 lockdown, i4Tradies has introduced a new lead generation program to help improve your cash flow by connecting you with customers in your local area. Regi…
i4Tradies - Jerome Beekmans of Mr Electric (a neighborly company) & MSS on i4Tradies
i4Tradies - Annie Bedrosian of Service Heroes on i4Tradies
i4Tradies - Paul Dorian of P.A.D Plumbing on how i4Tradies transformed his Trades business
i4Tradies - Aqua Blu Plumbing on how i4Tradies helped him grow his trades business
We are delighted to introduce our long-time partner Ben Walton-Healey. Ben has been in the plumbing…
i4Tradies - Promote and grow your business without losing a minute
i4Tradies - Bring efficiency into your trades business processes
Running your own trades business is never easy. With too much work to take care of every day, …
i4Tradies - A smart way to generate new leads with i4Tradies
Never let your business run dry with too little jobs on your plate and your permanent staff sitting idle. Grow…
i4Tradies - How to find a tradie you can trust
i4Tradies - Alberts Plumbing on i4Tradies - The Business Management Platform for Tradies in Australia
Are we delighted to have Albert Michali from Alberts Plumbing as one of the most vocal advocates of i4Tradies? Oh yes! If you would like to see how i4Tradies can benefit your business and your custom…
i4Tradies - Finding trustworthy, compliant tradies is now at your fingertips
Anyone who has ever hired a tradie, knows too well that it’s a job in itself. All too often we stick with th…
i4Tradies - Finding trustworthy, compliant tradies is now at your fingertips
Anyone who has ever hired a tradie, knows too well that it’s a job in itself. All too often we stick with th…
i4Tradies - How to find a tradie you can trust
i4Tradies - How to find a tradie you can trust
The After Hours Talk With Alan Short
Alan Short
The After-Hours Talk (Episode 1): Re-imagine Promises
Businesses in the Field Services Industry are continuously promising their customers of efficiency and great deliveries. However, the questions that you need to be asking yourself are:
Are you focusing on running your business operations smoothly?
Do you Deliver on the Promises you make as a Field Service Business Owner?
And most importantly as a business owner, you need to ask yourself:
Are your Business Solutions meeting customer expectations and increasing customer loyalty?
Business Coach Alan Short from i4T Global says the solutions are systems! Know more with Alan and find out about how i4T Business Platforms are a solution for you!
The After-Hours Talk (Episode 2): Cash is King
💵 Cash is king 👑 How much money do you want to tie up running your business?
You only get paid when you collect the money.
🤝 Our relationship with a customer starts with an inquiry and finishes when the client pays us for the work we have been completed. The time it takes to get paid is influenced by the rules you make for your business.
You can choose to send out an invoice and let the client pay when they want to, which could be weeks or months after you have completed the job or
👉 Choose to send out an invoice and follow up with the client regarding payment, likely to reduce the time to receive payment to just a few weeks after you have completed the job.
👉 Choose to take payment on completion of the job.
So what is the impact – if it costs $5,000 per week to operate your business if you get paid on completion you need minimal cash reserve to run your business.
If you get paid 4 weeks after the event you need to have at least $20,000 cash to operate your business.
But if you get paid on average 10 weeks after you have done the job you need $50,000 cash to operate your business.
How much money do you want to tie up running your business?
The After Hours Talk Episode 3 : Micro Managing
Are you training your team to be micromanaged?
If your team comes to you with every problem and you solve it.
If your team try and solve a problem themselves, stuff it up, and you tell them off.
You are training your staff to come to you with every problem they have.
The result is:
😰 You become overwhelmed and stressed
😔 Your staff become disengaged
This can tarnish your reputation
The solution is simple
🟢 If they show initiative and get it wrong, don’t get angry, congratulate them for trying, fix the problem, and then make a time later to tell them how they should have done it – it’s like you did with an apprentice.
🟢 If they keep making mistakes, then change what they do for you or replace them.
🟢 Ask don’t tell – when your team bring a problem to you, ask them questions to lead them to find the solution themselves/
The result
Your team will be:-
😁 Independent
😁 More productive
😁 Happier
😁 And you will feel less stressed and work less.
The After Hours Talk Episode 4 : Know Your Numbers
Know your numbers
Did you know, 80% of businesses will fail in their first year?
And did you know, of the 20% that survived their first year, 80% of them won’t make 5 years?
Why
Lack of financial skills is one of the top 5 reasons these businesses fail.
There are three types of numbers
Those based on the past, like last months sales
Those in the present, like how this month’s sales are tracking
Those in the future are like a forecast of work you have got but haven’t started.
I equate these to driving a car.
The past is like driving a car by just using the rearview mirror
The present is looking at the road in front of the car
The future is like setting a destination for your car trip
The After Hours Talk Episode 5 : Who Is Your Avatar
Do you know who your ideal customer is?
We all have a preferred type of customer that we like to work for.
These are our ideal avatars.
Described by:
Demographics – like their age, sex, where they live, married or single, with or without kids.
Psychographics – their likes and behaviour – like soccer or football, like utes or vans, like low cost or high end.
A name – we all know the ideal customer – use their name in your business – for my coaching, this person is called Andrew.
Yes, you can have two demographics – like double income no kids and empty nesters – similar spending habits but different age groups.
Everything that you do in your sales, marketing and delivery of your service you should ask “will this work for Andrew?”
Follow i4T Business for more business advice and support. i4T Business is a field management software business that cares about the success of your business.
