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covid-19-training for field service technicians

COVID-19 Training for Field Service Suppliers Can Boost Customer Confidence When Hiring

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It’s time to adapt in order to stay ahead

In these circumstances, it’s up to you how you turn this challenge into an opportunity for growth for your business.

As a Field Service Supplier, you need to adapt to the ever evolving situation and take every measure to put your customers’ mind at peace when hiring you for a new job.
It’s time to go the extra mile to show that you care.

The role we can play together!

i4Tradies has been a strong advocate of providing a compliant service to property occupants, with complete transparency in terms of business certificates that help boost customer trust when hiring. Besides enabling business owners to run their day to day operations from home with online quoting, job monitoring, invoicing and accepting payments, we are also constantly monitoring the COVID-19 situation and the impact it’s having on the Field Services Management Industry in general.

Taking the same goal a step further in light of the current circumstances, we strongly urge you to register and undergo the government announced 30 minute COVID-19 infection control online training module. Once the training ends, you will be required to take a quiz and claim your certificate of completion which you can add to your existing certificates in the i4Tradies app, making them available for customers to go through when hiring your services.

COVID-19 training certificate can be your point of difference

For Field Service Suppliers, the training is the perfect chance to showcase their business in a positive light and stand out from the crowd.

  • Adding your COVID-19 Training Certificate to your i4Tradies business account will make residential and commercial property occupants more confident when hiring you for their next repairs and maintenance job.

  • This will not only deliver peace of mind to your customers but also strengthen your brand image as a socially responsible business.

  • When the dust settles down and things are back to normal, you will be seen as a business that did not shy away from doing their bit in keeping customer safety their top priority.

Wrapping up

It’s time to understand that there are still instances when property occupants have no other option than to hire a Field Service Supplier such as for emergencies, DIYs gone wrong or work that only a licenced professional can do.

In those instances, customers need to have peace of mind, knowing they are dealing with a COVID-19 certified professional, who will take every measure to keep their family and their property safe. We sincerely hope that we see each other doing even better than before at the other end. Meanwhile, stay well and safe.

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With our cutting-edge technology and in-depth knowledge of how the Field Service Management sector operates, the i4TGlobal Team loves to share industry insights to help streamline your business processes and generate new leads. We are driven by innovation and are passionate about delivering solutions that are transparent, compliant, efficient and safe for all stakeholders and across all touch points.

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